Privacy Policy
Privacy Policy
South Adventure Peru Tours
1. Introduction
South Adventure Peru Tours is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how we process personal information in accordance with applicable data protection laws.
2. Information We Collect
We collect personal information that you voluntarily provide when:
- Completing a booking or reservation form
- Contacting us via website, email, or WhatsApp
- Requesting information about our tours or services
- Subscribing to newsletters or marketing communications
The information we may collect includes:
- Full name
- Email address
- Phone number or WhatsApp number
- Country of residence
- Travel details (dates, number of people, preferences)
- Payment and billing information (when applicable)
Note: We do not collect sensitive personal data unless strictly necessary for the service provided.
3. How We Use Your Information
We use your information for the following purposes:
- Processing bookings and reservations
- Sending confirmations, vouchers, itineraries, and updates
- Providing customer support before, during, and after your trip
- Improving our services and website
- Sending promotional communications (only with your consent)
- Managing internal administrative and operational processes
We will never sell or share your data with third parties for commercial purposes.
4. Sharing Your Information
We may share your data only when necessary with:
- Local operators (hotels, transport providers, guides)
- Payment processors
- Government authorities when legally required
All third parties are required to protect your data and use it solely for the intended purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secured server environments
- Password-protected systems and restricted access
- Regular backups and encrypted communications where applicable
- Access limited to authorized personnel only
Although we take reasonable steps to protect your data, no system is completely immune to risks. We work diligently to minimize such risks.
6. Your Rights
You may exercise the following rights at any time:
- Access: Know what personal data we store.
- Correction: Update or correct inaccurate information.
- Deletion: Request that your data be removed from our records.
- Opt-out: Decline promotional or marketing communications.
To exercise your rights, contact us at: your-email@example.com.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your browsing experience. You may manage or disable cookies through your browser settings, however some features of the site may not work properly if cookies are disabled.
8. International Transfers
If you are located outside Peru, your information may be transferred to and processed in Peru. By using our website and services, you consent to such transfers for the purposes described in this policy.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Updated versions will be published on this page with the effective date.
10. Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: your-email@example.com
Address: Cusco, Peru