Thank you for choosing to travel with South Adventure Peru. Our priority is to offer you authentic, safe, and unforgettable experiences. To ensure a transparent relationship with our travelers, we kindly ask you to carefully read the following terms and conditions governing all services provided by our agency.

1. Booking Process

1.1 Requirements

• Full name (as it appears on your passport)
• Passport or valid ID number
• Date of birth
• Nationality
• Scanned copy of your passport
• Relevant medical information (allergies, physical conditions, special diet)

1.2 Confirmation

A booking is considered confirmed only once South Adventure Peru has received 50% of the total amount and issued a written confirmation. The remaining balance must be paid at least 48 hours prior to the tour’s start date. Failure to do so may result in cancellation with no refund.

2. Cancellation and Refund Policy

Important Notes: Tickets for trains, Machu Picchu, Wayna Picchu, or flights are non-refundable. No refunds will be made for no-shows or services voluntarily not used.

3. Changes and Modifications

South Adventure Peru reserves the right to make reasonable itinerary changes due to unforeseen circumstances such as weather, strikes, or social unrest. In such cases, similar alternatives will be offered. No refunds will apply, but a credit voucher may be issued at our discretion.

4. Client Responsibilities

• Ensure all travel documents are valid (passport, visa, insurance).
• Be physically fit for the chosen tour.
• Disclose any medical conditions or dietary restrictions.
• Follow all safety instructions from our staff and guides.

Travel insurance is strongly recommended and should cover cancellations, medical assistance, baggage loss, and accidents.

5. Agency Responsibility

South Adventure Peru will provide services as contracted and communicate any changes promptly. However, we are not liable for delays, accidents, or losses caused by third parties. Our financial liability is limited to the total amount paid.

6. Privacy Policy

Client information is confidential and used solely for service provision. It will not be shared without consent, except as required to complete bookings or reservations.

7. Intellectual Property

All content on our website and promotional materials is the property of South Adventure Peru. Reproduction without permission is prohibited.

8. Applicable Law and Jurisdiction

Contracts are governed by Peruvian law. Any disputes will be submitted to the courts of Cusco, Peru.